Project and Work Management
Process Management
Support
SG 1 Prepare for Incident Resolution and Prevention
SG 2 Identify, Control, and Address Individual Incidents
SG 3 Analyze and Address Causes and Impacts of Selected Incidents
CMMI-SVC V1.3 Service Establishment and Delivery Service Delivery (SD) - ML2
Service System Development (SSD) - ML3 (addition)
Service System Transition (SST) - ML3
Strategic Service Management (STSM) - ML3
Generic Goals and Generic Practices

Created by Alexander Kondakov